help | Bleacher Report (2024)

Table of Contents
Signing In Why is my B/R login not working? Why am I being asked to sign in? How do I sign in? Who is my TV provider? What if my provider is not listed? What if my TV provider and internet provider aren't the same? Which do I use to sign in? What if I don't have a TV provider? Is my sign-in information secure? What if I forgot my username and/or password? How do I find my username and password to authenticate? Do I have to pay to watch events? Why do I have to keep signing in? Why am I unable to verify my account when trying to sign-in? Why am I getting an error while trying to sign-in during a major sporting event? How do I authenticate through my TV provider? How do I sign in with my TV provider on my mobile device? How do I sign out of the app? How do I sign out of the website? I keep getting automatically signed in. How do I fix this? What do I do if I keep getting an authentication error? Content How do I watch? Can I pay to watch? Can I watch outside my home country? What content is available? Will the content available through internet live stream be identical to the content on tv? Will the content feature closed captioning? Does this site have parental controls? Receiving error message "not authorized to view content" for live TV, but service provider confirmed I am. I am getting an error that TBS, TNT, or truTV is not included in my TV package. How do I fix this? I'm not sure what email address is tied to my TV provider. What if I cannot find a particular event? Why can’t I watch while traveling to other countries? Video Help Can I fast-forward, rewind and pause shows on this service? How long does it take to access a show? What if I'm having trouble getting video to play on my computer? What if I'm having trouble getting video to play on my mobile device? When I try to watch video, it keeps skipping. Why is this happening? When I try to watch, the volume is too low. How do I fix this problem? References

Signing In

Why is my B/R login not working?

help | Bleacher Report (1)help | Bleacher Report (2)

You must login with the ID and password associated with your TV Provider account. If you don't know your ID and password, please contact your TV Provider. We don’t have access to that information.

Why am I being asked to sign in?

help | Bleacher Report (3)help | Bleacher Report (4)

Through an arrangement with participating television service providers, we're making live games on TBS, TNT and truTV available for online and mobile viewing. These services are only for subscribers of these providers, so we need you to verify your subscription by signing in with the username and password associated with your television service provider.

How do I sign in?

help | Bleacher Report (5)help | Bleacher Report (6)

Please use the ID and password associated with your TV Provider account. If you don't know your ID and password, please contact your TV Provider. We don’t have access to that information.

Who is my TV provider?

help | Bleacher Report (7)help | Bleacher Report (8)

The cable, satellite or telecommunications company that you pay a monthly subscription fee to in order to receive our television network. Examples are Xfinity, DIRECTV, and Cox.

What if my provider is not listed?

help | Bleacher Report (9)help | Bleacher Report (10)

Streaming content is only available through participating TV providers. If you do not see your provider listed, please contact your provider directly with any questions or concerns.

What if my TV provider and internet provider aren't the same? Which do I use to sign in?

help | Bleacher Report (11)help | Bleacher Report (12)

Sign in with the User Name and Password associated with your TV Provider.

What if I don't have a TV provider?

help | Bleacher Report (13)help | Bleacher Report (14)

What if I don't have a TV provider? This service is only available to customers of participating TV Providers who have the particular Turner network in their package.

Is my sign-in information secure?

help | Bleacher Report (15)help | Bleacher Report (16)

Your TV Provider Sign-in is secured by your TV Provider. You will be redirected to your TV Provider's sign-in page to verify your account. Your TV Provider's privacy policy covers your account information and all interactions with your television service provider. We do not collect and have no access to your TV Provider account information.

What if I forgot my username and/or password?

help | Bleacher Report (17)help | Bleacher Report (18)

Please contact your TV Provider. We have no access to your sign-in information for your TV Provider and cannot retrieve lost information.

How do I find my username and password to authenticate?

help | Bleacher Report (19)help | Bleacher Report (20)

Please contact your TV Provider. We have no access to your sign-in information for your TV Provider and cannot retrieve lost information.

Do I have to pay to watch events?

help | Bleacher Report (21)help | Bleacher Report (22)

Access to this content is available as part of your paid TV Provider package that includes a subscription to the particular WarnerMedia television network you want to access. There is no other payment required.

Why do I have to keep signing in?

help | Bleacher Report (23)help | Bleacher Report (24)

Your TV Provider determines for how long you may remain authenticated. In most cases, this period of time has elapsed and you must sign in again. If you think there may be an error, please contact us with more details.

Why am I unable to verify my account when trying to sign-in?

help | Bleacher Report (25)help | Bleacher Report (26)

Unfortunately we do not have access to your provider login information. If after entering your credentials they are rejected and you believe it is in error, please contact your provider.

Why am I getting an error while trying to sign-in during a major sporting event?

help | Bleacher Report (27)help | Bleacher Report (28)

Sometimes during major sporting events, you will see an error due to the amount of people trying to sign in at once. Please continue to try to sign in and contact us with the name of your provider if you are still unable to sign in after some time or once the game is finished.

How do I authenticate through my TV provider?

help | Bleacher Report (29)help | Bleacher Report (30)

Please use the ID and password associated with your TV Provider account to log in. If you don't know your ID and password, please contact your TV Provider. We don’t have access to that information.

How do I sign in with my TV provider on my mobile device?

help | Bleacher Report (31)help | Bleacher Report (32)

Select ‘Sign in’ from the settings section of the app or from a live event Choose from the list of providers (If your provider is not listed, select "View All TV Providers.") Follow the instructions provided by your TV provider. If you have any issues accessing your account, contact your TV provider directly for additional support.

How do I sign out of the app?

help | Bleacher Report (33)help | Bleacher Report (34)

Select ‘Sign Out from the settings section of the app

How do I sign out of the website?

help | Bleacher Report (35)help | Bleacher Report (36)

To log out of the B/R app, please do the following:

  • Tap on the "me" tab in the bottom navigation bar
  • Tap on the “settings” in the top right navigation bar
  • Click on the "Sign Out" button.
  • You are now logged out of the app.

I keep getting automatically signed in. How do I fix this?

help | Bleacher Report (37)help | Bleacher Report (38)

If you're connected to wifi, try disconnecting and see if you can then enter your credentials. Some wifi networks have keychains and auto log you in.

What do I do if I keep getting an authentication error?

help | Bleacher Report (39)help | Bleacher Report (40)

Unfortunately, we do not have access to your TV Provider login information. If your credentials were rejected and you believe it is in error, please contact your TV Provider.

Content

How do I watch?

help | Bleacher Report (41)help | Bleacher Report (42)

Choose your TV Provider and then sign in with your TV Provider User Name and Password to access the available content.

Can I pay to watch?

help | Bleacher Report (43)help | Bleacher Report (44)

Access to this content is available as part of your paid TV Provider package that includes a subscription to the particular WarnerMedia television network you want to access. There is no other payment required.

Can I watch outside my home country?

help | Bleacher Report (45)help | Bleacher Report (46)

Access to the service is only available in the home country of customers of participating TV Providers who also subscribe to the particular WarnerMedia television network.

What content is available?

help | Bleacher Report (47)help | Bleacher Report (48)

Due to licensing restrictions and some other business reasons, we can only provide certain events at select times.

Will the content available through internet live stream be identical to the content on tv?

help | Bleacher Report (49)help | Bleacher Report (50)

Yes, with minimal blackouts as applicable.

Will the content feature closed captioning?

help | Bleacher Report (51)help | Bleacher Report (52)

Yes, closed captioning (CC) is available.

Does this site have parental controls?

help | Bleacher Report (53)help | Bleacher Report (54)

No, we do not offer Parental Controls at this time.

Receiving error message "not authorized to view content" for live TV, but service provider confirmed I am.

help | Bleacher Report (55)help | Bleacher Report (56)

This is because you do not have location services enabled. Your provider uses your location to authenticate your account.

  • For Android Users: Please delete and reinstall the Bleacher Report app from the app store. When you install the B/R app from the Google Play store, you will be prompted to either disable or enable location services. Please select enable, then you should no longer experience this issue.
  • For iOS: Please delete and reinstall the Bleacher Report app from the app store. When you launch the Bleacher Report app for the first time, you will be prompted to either disable or allow location services. Please select allow, then you should no longer experience this issue.

I am getting an error that TBS, TNT, or truTV is not included in my TV package. How do I fix this?

help | Bleacher Report (57)help | Bleacher Report (58)

This service is only available to customers of participating TV Providers who have the particular network in their package. If you are unsure if your package includes TNT and/or if your TV provider offers access to this service, please contact your TV Provider to confirm. We don’t have access to your TV provider information.

I'm not sure what email address is tied to my TV provider.

help | Bleacher Report (59)help | Bleacher Report (60)

Please contact your TV Provider. We have no access to your sign-in information for your TV Provider and cannot advise on the email address tied to your account.

What if I cannot find a particular event?

help | Bleacher Report (61)help | Bleacher Report (62)

Unfortunately, due to licensing restrictions and some other business reasons, we can only provide certain content at select times.

Why can’t I watch while traveling to other countries?

help | Bleacher Report (63)help | Bleacher Report (64)

Access to the service is only available in the home country of customers of participating TV Providers who have the particular Turner network in their package.

Video Help

Can I fast-forward, rewind and pause shows on this service?

help | Bleacher Report (65)help | Bleacher Report (66)

You can use the video controls provided as part of this service to manage your viewing experience.

How long does it take to access a show?

help | Bleacher Report (67)help | Bleacher Report (68)

Once you make a selection you should be watching in moments. The exact time depends on your connection speed.

What if I'm having trouble getting video to play on my computer?

help | Bleacher Report (69)help | Bleacher Report (70)

Please verify that you have the most recent version of the Adobe Flash Player installed. If not, go to www.adobe.com and install the latest version of the player.

What if I'm having trouble getting video to play on my mobile device?

help | Bleacher Report (71)help | Bleacher Report (72)

Please verify the strength of your mobile data connection or try connecting directly to the Internet via wi-fi.

When I try to watch video, it keeps skipping. Why is this happening?

help | Bleacher Report (73)help | Bleacher Report (74)

If video content is skipping while playing, make sure the speed of your Internet connection is at least 3Mbps. Activities such as downloading and browsing in the background can disrupt live video. To get the best experience, be sure to check that the web browser loading this site or the mobile app is the only application running. In addition, slower computer may have problems playing video back optimally. Check the minimum system specs to be certain your computer is fast enough for this service.

When I try to watch, the volume is too low. How do I fix this problem?

help | Bleacher Report (75)help | Bleacher Report (76)

If you are having trouble with the volume on a video, try the following steps:

  • Check the volume control in the video player to verify that it's not on the lowest setting.
  • Make sure your computer/mobile device's volume is not muted or too low.
  • If you are trying to watch with headphones or external speakers, make sure the audio/headphone cables on your computer or mobile device are connected.
help | Bleacher Report (2024)

References

Top Articles
Latest Posts
Article information

Author: Duane Harber

Last Updated:

Views: 5952

Rating: 4 / 5 (51 voted)

Reviews: 82% of readers found this page helpful

Author information

Name: Duane Harber

Birthday: 1999-10-17

Address: Apt. 404 9899 Magnolia Roads, Port Royceville, ID 78186

Phone: +186911129794335

Job: Human Hospitality Planner

Hobby: Listening to music, Orienteering, Knapping, Dance, Mountain biking, Fishing, Pottery

Introduction: My name is Duane Harber, I am a modern, clever, handsome, fair, agreeable, inexpensive, beautiful person who loves writing and wants to share my knowledge and understanding with you.